Lux Pro Services, LLC (“Lux Pro,” “we,” “us”) operates a Georgia-based platform that connects customers with independent home-service professionals (“Pros”). By using our website or booking tools (the “Platform”), you agree to these Terms.
You must be 18+ and able to form a contract. Keep your info accurate and your login secure. We may decline, suspend, or terminate accounts for misuse.
Timing | Fee |
---|---|
> 24 hours before | No fee |
2–24 hours before | $25 |
Within 2 hours / no-show | Full deposit price |
If a Pro cancels, we’ll attempt to rematch you or refund the booking charge.
Provide safe access; disclose wall types/utilities/hazards; secure pets/valuables; follow prep notes. You’re responsible for hidden conditions (e.g., plumbing/electrical in walls) and manufacturer instructions you decline.
Lux Pro does not sell products. If you provide mounts/materials, you’re responsible for fit and condition. If a Pro supplies materials, that is between you and the Pro.
By booking, you consent to service-related calls/emails/texts (confirmations, updates). Opt out of marketing texts anytime by replying STOP. Carrier rates may apply.
You grant Lux Pro a nonexclusive license to use reviews/content for operations and marketing. Keep content honest, lawful, and non-infringing; we may remove content that violates these Terms.
The Platform and information are provided “AS IS.” Lux Pro makes no warranties, express or implied, including workmanlike quality, fitness for a particular purpose, or code compliance. Pros are solely responsible for their work.
Contact us first so we can try to resolve issues. Governing law: State of Georgia. Venue: state or federal courts in Fulton County, GA. Claims must be brought individually (no class or collective actions).